BUS OPERATOR - Requirements Test
About Metro
Job Summary
Under close supervision, operates public transit buses, collects fares, transports passengers, and performs safety inspection of bus equipment. Differs from Bus Operator (Full-time) in that Bus Operator (Part-time) works less than 40 hours per week.
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes
Education
Experience
Certification/Licenses
Knowledge and Abilities
Essential Knowledge, Skills and Abilities
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
Physical Effort Required
Job Summary
Under close supervision, operates public transit buses, collects fares, transports passengers, and performs safety inspection of bus equipment. Differs from Bus Operator (Full-time) in that Bus Operator (Part-time) works less than 40 hours per week.
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes
Education
- High School Diploma or G.E.D. Certificate preferred (Existing Spec has no Education preferred)
Experience
- None required (Existing Spec has "6 months of public contact or customer service experience" required)
Certification/Licenses
- Possess a valid California Class C Driver License for at least two years
- Valid California Commercial Driver License (not listed on Existing Spec)
- Good driving record as verified by an H-6 DMV (Department of Motor Vehicles) printout (not listed on Questionnaire)
- 21 years of age (not listed on Questionnaire)
- Must be able to obtain a valid California Class B Driver License with P (passenger) endorsement before completion of training (not listed on Questionnaire)
- Must have satisfactory attendance and work performance records as verified by reference check prior to offer of employment (not listed on Questionnaire)
- Positions in this classification are considered safety sensitive under Federal Transit Administration (FTA) drug and alcohol regulations (not listed on Questionnaire) Note The above minimum qualifications reflect best practices. The blue highlights indicate a difference between the draft job spec, the original job spec and/or the questionnaire.
Preferred Qualifications
Example of Duties
- Safely and efficiently operates a Metro vehicle
- Learns and memorizes road safety laws and regulations
- Learns and memorizes routes, transfer points, and fare structures for all assigned lines
- Performs a complete pre-pull-out inspection of bus, safety checks equipment, and informs mechanic when adjustments or repairs are necessary
- Refers to and implements route maps, time schedules, and instructions for pull-outs, line service, pull-ins, and off-route trips
- Collects and counts fares, issues transfer tickets, and transports passengers on public transit buses
- Provides schedule, route, and fare information to passengers seeking assistance
- Operates wheelchair lift and assists passengers with disabilities in boarding, riding, and alighting in a safe manner, which may include pushing a mobility device up and down the ramp
- Secures mobility devices of passengers with disabilities and clearly communicates the action being taken
- Receives and transmits two-way radio messages involving accidents, emergencies, criminal activities, or other authorized Metro business
- Line instructs student trainees and regular operators learning specific bus line routes
- Maintains awareness of and reports hazards or unsafe conditions along bus routes and at passenger loading zones that may impact service or customers, including such hazards as unusual traffic, road conditions, obstructions, construction, and potential criminal activity
- Maintains an acceptable driving record and complies with all state and local traffic regulations and Metro policies and procedures
- Writes reports and completes forms
- Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties
Knowledge and Abilities
Essential Knowledge, Skills and Abilities
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
- State and local traffic laws, ordinances, and regulations involved in the operation of vehicles
- Vehicle operation and safety rules and regulations
- Basic money and time concepts
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
- Operating Metro vehicles and equipment safely and efficiently
- Deciphering and successfully maneuvering interrupted traffic patterns flows and potential road hazards
- Recognizing existing or potential mechanical defects, problems, or maladjustments
- Exercising sound judgement and courteous customer service in stressful situations
- Communicating courteously and effectively orally with other employees and the public
Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
- Drive a vehicle for long periods of time
- Work independently in a highly structured environment
- Understand and follow detailed oral and written instructions
- Push and pull mobility devices up to 275 pounds
- Bend with both knees and back, squat and/or kneel while securing mobility devices
- Quickly and accurately count money at a glance
- Read small printed material
- Perceive patrons at bus stops from great distances
- Read, write, speak, and understand English
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions
- Close exposure to computer monitors and video screen (Constantly)
- High dust, dirt, and/or grease environment (Frequently)
- High noise environment (Frequently)
- Work with poor ventilation (Occasionally)
- Work with regular exposure to odors or fumes (Occasionally)
- Work with vibrating equipment (Constantly)
- Work in awkward or confining/enclosed spaces (Constantly)
- Work in isolation or alone (Constantly)
- Exposure to explosives and/or highly flammable materials (Occasionally)
- Exposure to hostile and armed criminal suspects (Constantly)
- Exposure to infectious material/diseases (Frequently)
- Exposure to moving machinery and/or vehicles (Constantly)
- Exposure to physical and verbal abuse by clients/customers and/or general public (Constantly)
- Exposure to physical hazards during site visits or audits (Constantly)
- Exposure to outdoor weather including extreme heat, cold, dampness and/or humidity (Constantly)
- Extensive safety training and/or use of protective devices and personal protective gear (Occasionally)
- Risk of being bitten by animals (Occasionally)
- Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments (Constantly)
- Work after designated regular hours in case of special assignments or emergencies (Frequently)
- Available for overtime work when necessary (Occasionally)
Physical Effort Required
- Standing (Occasionally)
- Walking (distance 5′ to 100′) (Occasionally)
- Crawling, crouching, squatting, stooping and/or kneeling (Occasionally)
- Bending or twisting at the neck, waist and/or knees (Constantly)
- Intermittently sitting, standing, stooping (Constantly)
- Pushing and/or pulling (Occasionally)
- Light lifting or carrying 25 lbs. or less (Occasionally)
- Moderate lifting or carrying 26-50 lbs. (Occasionally)
- Driving and/or operating heavy equipment (Constantly)
- Reaching by extending hand(s) and/or arm(s) in any direction (Constantly)
- Operating foot pedals (Constantly)
- Communicating through speech in the English language required (Constantly)
- Communicating through speech in a non-English language required (Occasionally)
- Good hearing (Constantly)
- Good distance vision and/or depth perception to judge distances (Constantly)
- Good close vision to read typed or hand-written material (Constantly)
- Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.) (Constantly)
- Understand, remember and apply verbal and/or written information (Constantly)
- Organize thoughts and ideas into understandable terminology and to complete tasks (Constantly)
- Communicate, exchange and/or explain information (Constantly)
- Control one′s own emotional reactions (e.g., frustration) (Constantly)
- Work in a high-pressure environment with the ability to manage potentially dangerous situations (directly/indirectly) (Constantly)