ACCESSIBILITY ANALYST-marina
- Participates in the review of accessibility-related complaints findings filed by customers and community-based organizations regarding Metro’s public transit services and facilities; includes completing investigations and resolving grievances from employees and federal and state agencies
- Obtains and analyzes data for internally and externally distributed accessibility reports
- Acts as a liaison with government entities and other organizations; conducts public outreach concerning overall compliance with accessibility regulations
- Implements efforts to ensure oversight and compliance of Metro’s sub recipients
- Participates in efforts to ensure oversight and compliance of Access Services
- Develops and conducts training on public agency accessibility requirements that educate agency employees on and sensitize agency employees to disability concerns and related issues
- Provides interdepartmental support for reporting to federal and state agencies on Metro accessibility issues
- Provides technical assistance on accessibility regulations to all Metro departments
- Coordinates internal and external responses to accessibility inquiries and concerns
- Follows up to ensure timely input by Metro departments for reports on accessibility issues to federal agencies
- Implements efforts to ensure that all Metro communications and publications meet accessibility communication requirements
- Implements efforts designed to promote the safe use of Metro services by customers with disabilities
- Facilitates efforts associated with the Metro Accessibility Advisory Committee
- Conducts design reviews and site visits of Metro and sub recipient facilities (existing and under construction) by reviewing their compliance with policies, procedures and applicable government regulations
- Participates in roundtable and committee meetings regarding Americans with Disabilities Act (ADA) issues related to reasonable accommodation within Metro’s facilities and transportation systems
- Assists in federal and state audits by providing requested data and documentation and information related to Metro's policies and procedures
- Maintains, supports, and promotes a safe work environment while complying with all of Metro’s safety rules, policies, and procedures
- Contributes to ensuring that the EEO policies and programs of Metro are carried out
- Theories, principles, and practices of applicable federal, state, and local, statutes, regulations and guidance such as: Americans with Disabilities Act and Unruh Act
- Business computer programs and applications
- Research, statistical methods and report preparation methods