MANAGER, TALENT DEVELOPMENT
- Designs, develops and facilitates training programs to meet specific learning objectives for management/staff development, organizational development, and career/workforce development programs
- Evaluates effectiveness of current training programs and identifies training needs for all employee/management levels
- Supports the agency’s strategic goals, objectives, and budget themes and delivers effective and efficient agency-wide change management initiatives
- Advises management on business process improvements and practices, work flow analysis, cycle-time, and change management
- Implements broad-based change and continuous improvement programs to determine cost saving measures and increase productivity
- Facilitates multi-disciplinary work teams, focus groups, task force, working committees, and peer review teams to problem solve and/or evaluate Metro functions and processes to improve productivity, performance, and service excellence
- Assists department director with the design and development of the agency-wide strategic planning process
- Assists with program and project delivery to ensure agency-wide training and development programs are delivered on-time and within budgetary guidelines
- Evaluates and monitors performance in accordance with the agency-wide strategic goals, objectives and/or budget themes
- Prepares confidential and comprehensive executive summaries and other reports
- Co-facilitates special task forces, work committees, employee/management panels and focus groups as required per the Department Director
- Researches latest developments in management/staff training methodologies and techniques to conceptualize and develop programs that prepare all employees to be more effective and efficient in managing their daily work activities
- Develops and monitors forecasts, budgets, and financial plans for training programs and projects
- Develops, applies, and evaluates technical planning analytical methods and procedures
- Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals
- Contributes to ensuring that the EEO policies and programs of Metro are carried out
- Organizational development theories, practices and principles
- Change management including organizational design, structure, and the process of implementing and executing business strategies
- Strategic planning
- Program/project management delivery
- Training and Development and processes
- Team Development and Team Partnering
- Management consulting techniques and analyses
- Adult Learning Principles and instructional design
- Methods to improves efficiency & operational effectiveness
- Current trends in performance management
- Methods and procedures for data collection and analysis
- Financial, analytical, statistical, and mathematical processes and procedures
- Microsoft Office computer programs and Metro-specific software applications